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Christmas Pre Order Information

2026

Payment
Full payment is collected at the time of purchase to secure your item.

Shipping


If your order contains both pre-order and in-stock items, we will be ship together. 

Estimated Arrival Dates
Estimated arrival dates are Sept to Mid Oct 2026

. Please note these dates are subject to change due to supplier and shipping delays outside our control.

Cancellations
We're unable to cancel pre-orders for change of mind once payment has been made, so please consider your purchase carefully.

You may request a cancellation and full refund if:

  • The estimated arrival date changes significantly and the new date doesn't work for you

  • The product becomes unavailable or is discontinued

  • The product arrives materially different from its description

  • You are otherwise entitled to a remedy under the Australian Consumer Law

  • To request a cancellation, please contact us as soon as possible at hello@silversleighandco.com.au 

  • Buy Now Pay Later
    If you're using Afterpay or PayPal Pay in 4, your payment plan is governed by your provider's own terms and conditions. Selecting a BNPL method does not change your cancellation rights under this policy; please contact your provider directly with any payment queries.


  • Nothing in this policy limits your rights under the ACL. For full details, please refer to our Returns and Refunds Policy.

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