Christmas Pre Order Information
2026
Payment
Full payment is collected at the time of purchase to secure your item.
Shipping
If your order contains both pre-order and in-stock items, we will be ship together.
Estimated Arrival Dates
Estimated arrival dates are Sept to Mid Oct 2026
. Please note these dates are subject to change due to supplier and shipping delays outside our control.
Cancellations
We're unable to cancel pre-orders for change of mind once payment has been made, so please consider your purchase carefully.
You may request a cancellation and full refund if:
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The estimated arrival date changes significantly and the new date doesn't work for you
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The product becomes unavailable or is discontinued
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The product arrives materially different from its description
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You are otherwise entitled to a remedy under the Australian Consumer Law
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To request a cancellation, please contact us as soon as possible at hello@silversleighandco.com.au
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Buy Now Pay Later
If you're using Afterpay or PayPal Pay in 4, your payment plan is governed by your provider's own terms and conditions. Selecting a BNPL method does not change your cancellation rights under this policy; please contact your provider directly with any payment queries. -
Nothing in this policy limits your rights under the ACL. For full details, please refer to our Returns and Refunds Policy.
